Services

Callcenter Predictive Dialer (Slashvox)

Callcenter Predictive Dialer installation and support fro Small to medium scale Callcenter. We offer Quality support on-site and off-site. We can deliver maximum of 7 days for the installation and deployment of the Hardware. You can choose from Analog Phones(legacy), IP Phones, Softphones for ease deployment and to save the existing infrastructure. For Reporting Capabilities, We customize reports for customer needs and the report can view in any format.

Voice Broadcasting

Voice broadcasting play a recording to a live customer then the Customer will hear a voice recording, The customer will have the options to press 1 or 2 if they are interested and the Call will be transfer to the available telemarketers. The transfered calls are screened and they are 90% interested to the product you are selling. This results 50% more productivity than using a predictive dialer.

Interactive Voice Response (IVR) Development

Voice Fidelity has created a solution that replaces aging, proprietary Interactive Voice Response boxes and applications with a simple, menu-driven powered by Asterisk and Freeswitch platforms.


Voip USA Calling
VoIP International Calling
VoIP DID Origination
VoIP Toll Free Origination
Asterisk PBX Consultancy

With years of hands-on SIP/VoIP experience starting in the early time of SIP, our team is able to provide the right answers to any of the VoIP issues you may have. We significantly contributed to build Asterisk IP-PBX Server project, we can help you get the best of it for a small cost. Turn-key solutions to real-life deployments, robust platforms that easily integrate into your environment will leave you more time and resources to spend for developing the business. Professional commercial grade platforms, designed and tailored to specific needs, can be deployed in a very short time taking advantage of our know-how. Moreover, our specialists are prepared to teach and transfer the knowledge to your staff, helping to build in-house competent support and maintenance team in no time.

Vicidial Callcenter Suite

This software suite acts as an inbound/outbound call center system for the Asterisk Open-Source PBX. We offer intensive Training for Callcenter Administrator how to Install and manage and Vicidial Callcenter Suite.

TYGRA Call List DNC scrubber and Duplicates removal

This software extends Vicidial Call List Loading capabilities, it scrubs/clean list again DNC list from National Do Not Call Registry You must have a SAN before you can download the DNC list, It also checks for duplicate of numbers itself and against the existing loaded list from the system.

For now,we are giving it for free. please email suppport@voicefidelity.net if you want to request for the free copy.